Are you struggling to manage clients, tasks, and deliverables?
Without the right workflow, projects stall, approvals take longer, and in between, someone might forget to update the file.
But with the best agency workflow software, you’ll be in safe hands. From onboarding clients to executing projects and getting payments, you won’t miss a thing again. It’s your one-stop solution. But what’s the best one?
Hence, we’ve reviewed over 30 tools and shortlisted 5 best workflow tools to improve your agency management. Let’s find the right one for you.
Quick List of Top Agency Workflow Software
- Agency Handy – Best for client, task, invoice, and team management – all in one platform.
- Productive.io– Designed for project, finance, and resource management.
- Monday.com – Ideal for customizable workflows, project tracking, and visual task management.
- SuiteDash – Great for white-labeled client portals, CRM, and automation for agencies.
- Scoro – Combines agency management, budgeting, reporting, and workflow automation in one platform.
Comparison Table of the Best Agency Workflow Software
Here is a detailed comparison of the best 5 tools, highlighting their key features, best use cases, and pricing to help you choose the right fit for your agency:
| Product | Top 3 Features | Best for | Pricing |
| Agency Handy | CRM system Service and task managementInvoicing and subscription | Small to large agencies | $49 – $199/month |
| Productive.io | Project managementExpense trackingResource management | Mid-sized to large agencies | $9 – $32/user/month |
| Monday.com | Custom workflowsVisual project trackingTeam collaboration | Small to mid-sized agencies | $9 – $24/user/month |
| SuiteDash | Lead funnelsProject execution Billing management | Mid-sized agencies | $19 – $99/month |
| Scoro | CRM and salesAdvanced budgetingCost management | Mid-sized to large agencies | $28 – $71/user/month |
Top 5 Agency Workflow Software for Seamless Agency and Project Management
We tested and shortlisted the tools based on client onboarding, project management, task automation, invoice and billing, team management, etc.
Let’s explore these options to find the right fit for your agency:
1. Agency Handy
Agency Handy is an all-in-one agency workflow software designed to simplify operations for small to large agencies.
It keeps everything in one place, so you can manage work smoothly without switching between platforms.
You can set up services, create custom order forms, and onboard clients easily. When a client submits a request, it’s stored in the CRM for review. From there, you can manually create an order, ensuring every request is properly tracked.
Once an order is created, you can assign tasks using the Kanban board. Set deadlines, track progress, and keep work organized. Every task stays linked to the order, so you never lose track of details.
Compared to Scoro, Agency Handy offers better automation and flexibility. Scoro requires manual invoice setup, adding extra steps to your workflow.
Agency Handy automated invoicing, allowing clients to pay through Stripe, PayPal, Wise, or manual banking without delays.
Service flexibility is another key difference. Agency Handy provides a multi-package service catalog, enabling agencies to list services, offer trials, and share catalogs directly with clients.
Scoro lacks this feature, making it harder to present different service options.
With white-label branding, real-time reporting, and built-in ticketing, Agency Handy helps you manage operations efficiently.
It is the best solution for agencies looking to simplify workflows, improve collaboration, and scale effortlessly.
Features of Agency Handy
These are some of the top features of Agency Handy:
Client and Lead Management
You can track potential clients, move them through the sales process, and turn them into paying customers. The built-in CRM helps you keep all client details in one place, so you don’t have to jump between different tools.
Custom Forms
You can collect project details upfront with custom intake and order forms. These forms help reduce back-and-forth emails by gathering budgets, goals, deadlines, and preferences in one step.
Clients can choose add-ons, agree to terms, and submit requests through structured forms. You can share forms via direct links or embed them on your site for an easy onboarding experience.
Agency Handy also offers public forms, allowing anyone to submit requests without logging in. This makes it easier to collect inquiries and leads.
Task and Project Management
Keeping work organized is easy with Agency Handy. Once an order is received, you can create tasks and assign them to team members. The Kanban board gives you a clear view of what’s in progress and what’s next.
Each task is directly linked to an order, keeping everything structured. Managers can set priorities, share files, and leave comments, while team members get instant notifications to stay on track.
Client and Team Collaboration
Agency Handy keeps both teams and clients connected in real time. Managers can assign roles, share files, and leave comments to keep work organized.
Team members get instant notifications, ensuring quick responses and smooth collaboration. Also, clients can review work, upload files, and provide feedback directly from their portal, eliminating delays.
Invoicing and Subscriptions
Billing in Agency Handy is flexible. The system automatically generates invoices when a client places an order, but you can also create invoices manually for custom services.
It supports Stripe, PayPal, Wise, and manual banking, giving clients multiple ways to pay. You can customize invoice templates, apply discounts, set taxes, and allow split payments.
File Feedback and Management
Keep all your project files in one place by attaching images, videos, and PDFs to tasks and orders. Clients can leave comments, request changes, and mark approvals with built-in annotation tools. If something needs to be rolled back, version control lets you restore previous files easily.
Integrated Ticketing System
Clients can submit support tickets directly from their portal, making it easy to report issues or request help. Each ticket is logged, assigned, and tracked until it is resolved.
As an agency owner, you can prioritize urgent tickets, assign them to the right team members, and link them to client profiles for better tracking.
White-Label Customization
You can brand the platform with your own logo, custom domain, custom email, and email settings. Even the client login page can be personalized, making it feel like an extension of your agency rather than a third-party tool.
Real-Time Reporting and Analytics
You can track revenue, project progress, and team performance with real-time reports. The dashboard gives you a clear picture of your agency’s workflow, helping you make better decisions and improve efficiency.
Best Use Cases of Agency Handy
Agency Handy adapts to different agency models, helping you stay organized and efficient. Here’s how it works best for various use cases:
SEO and Marketing Agencies
You can keep track of campaign tasks using Kanban boards. Assign content writing, link building, or ad management to team members with clear deadlines.
Automate recurring tasks like monthly reports. Clients can submit requests through a ticket system instead of cluttering your inbox.
Design and Creative Agencies
Use structured intake forms to collect project details like preferred platforms, design styles, and required features. Assign tasks for wireframing, development, and testing.
Keep design revisions organized by uploading files directly to client workspaces. Clients can approve work without back-and-forth emails.
Development and Tech Agencies
Break down projects into structured tasks, track progress, and prioritize bug fixes. Clients can report issues using the ticketing system, ensuring organized communication. This helps developers resolve problems faster and keep projects on track.
Video Production Agencies
Upload files, manage feedback, and keep version history intact for smooth revisions. Clients can approve edits directly within the platform, reducing delays. This ensures a simplified process from the first draft to the final delivery.
Content Writing Agencies
Writers and editors can track tasks, manage deadlines, and simplify content approvals. Clients can submit requests through forms and review drafts in one place. This minimizes delays and keeps content production efficient.
Consulting and Service-Based Agencies
Collect project details upfront using custom intake forms and CRM tools. Manage client interactions, send proposals, and automate invoices without extra steps. This simplifies operations and helps you focus on delivering services.
Pros of Agency Handy
- Supports over 100 currencies for global transactions
- Available in 18+ languages for diverse users
- Sends automated payment and subscription reminders
- Fully customizable white-label feature
- Visual Kanban boards for easy task management
Pricing
Agency Handy has 3 pricing plans for different needs. Solopreneur, Teams, and Pro. Whether you run a one-person business or manage a growing team, there’s a plan with the right features for you:
- Solopreneur Plan: Costs $69 per month for monthly billing or $49 per month when billed annually. Supports up to three users and includes unlimited clients and orders, task and project management, invoicing, custom branding, approval workflows, and team collaboration.
- Teams Plan: Priced at $149 per month when billed monthly or $99 per month annually. Designed for up to ten users, it includes unlimited clients and orders, workflow automation, invoicing tools, collaboration features, and seamless client communication.
- Pro Plan: Available for $199 per month with monthly billing or $149 per month when paid annually. Suitable for up to 30 users, it offers unlimited clients and orders, advanced task management, customizable branding, invoicing, and enhanced client and team communication tools.
What Users Say About Agency Handy
Review on G2: 5 out of 5
“Handy is a fantastic client portal tool for agencies due to its user-friendly interface, making it easy for clients to access and navigate through the platform.”
– Andrew J.
Review on Trustpilot: 3.8 out of 5
“I am extremely satisfied with Agency Handy. It has streamlined our client management process and has become an essential tool for our business operations.”
– Vikas Patil
Review on Capterra: 5 out of 5
“Agency Handy is an all-in-one solution that has streamlined our operations, improved client satisfaction, and boosted team productivity. It’s an indispensable tool for any digital agency looking to scale their business efficiently.”
– Priyanka P.
Why Should You Choose Agency Handy to Manage Your Agency Workflow?
Agency Handy offers an all-in-one platform for managing clients, tasks, and payments. Here’s how it solves common workflow challenges:
| Required Features | How Agency Handy Addresses It |
| Client, project, and payment management in one tool | Provides built-in CRM, task automation, and invoicing without third-party add-ons. |
| Customizable client portal for easy communication | Clients can track progress, submit tickets, approve work, and access invoices in one place. |
| Automated invoicing and multiple payment options | Supports Stripe, PayPal, Wise, and manual payments with recurring billing and reminders. |
| Project and task tracking with a simple interface | Uses Kanban boards, task deadlines, and real-time updates for easy project monitoring. |
| Scalability for growing teams | Plans scale from 3 to 30+ users with custom branding, collaboration tools, and unlimited orders. |
2. Productive.io
Productive.io helps you manage agency workflows in one place. You can handle projects, track time, manage budgets, and plan resources without switching between different tools.
The platform lets you assign tasks, set deadlines, and track progress using Kanban boards or lists. Built-in time tracking ensures accurate billing, while automated reminders keep projects moving.
Billing and budgeting are also simple. You can track expenses, forecast revenue, and manage retainers easily. The reporting tools give you insights into profitability, helping you make better decisions.
While using Productive.io, we found its resource planning features helpful. You can balance workloads, avoid overbooking, and keep your team productive.
It also integrates with Slack, QuickBooks, and Google Workspace, making collaboration easier.
Compared to Monday.com, Productive.io offers better financial tracking for agencies. However, Monday.com provides more flexibility in task management and customization.
Key Features of Productive.io
These are some of the key features of Productive.io:
- Project and Task Management: Create, assign, and track tasks using Kanban boards, lists, or calendar views. Set deadlines, manage priorities, and keep workflows structured.
- Time Tracking and Billable Hours: Log hours directly within tasks and automatically convert them into invoices. Track time manually or use the built-in timer for accurate client billing.
- Budgeting and Profitability Tracking: Monitor project budgets, track expenses, and forecast revenue. The system helps agencies ensure profitability by linking time tracking with financial insights.
- Resource Planning and Team Utilization: Distribute workloads efficiently by assigning tasks based on availability. Get insights into team utilization and prevent overbooking.
- Integrated Invoicing and Payments: Generate invoices, track payments, and set up recurring billing. Productive.io integrates with Stripe and QuickBooks for seamless financial management.
Pros of Productive.io
- Combines project management, budgeting, and invoicing in one platform.
- Built-in time tracking simplifies billable hours and client billing.
- Provides detailed financial insights to track agency profitability.
- Offers workload balancing for better resource management.
- Integrates with Slack, QuickBooks, and Google Workspace.
Cons of Productive.io
- Limited customization for task workflows compared to some competitors.
- Lacks advanced automation for recurring tasks and workflows.
Pricing
Productive.io offers multiple pricing plans to fit different agency needs:
- Essential Plan: The Essential plan costs $9 per user per month (yearly) or $11 per user per month (monthly). It includes budgeting, task management, time tracking, expense management, reporting, HRIS integrations, and API access.
- Professional Plan: The Professional plan is $24 per user per month (yearly) or $28 per user per month (monthly). It adds invoicing integrations, recurring budgets, advanced task management, teams, advanced reports, custom fields, rate cards, and billable time approvals.
- Ultimate Plan: The Ultimate plan costs $32 per user per month (yearly) or $39 per user per month (monthly). It offers everything in Professional plus revenue forecasting, scenario builder, multi-subsidiary support, expense approvals, HubSpot integration, advanced custom fields, and enhanced security.
- Enterprise Plan: For companies with 50+ users, Productive.io offers custom pricing and volume discounts. This plan provides extra flexibility, advanced support, and enterprise-level customizations for complex operations.
What Users Say About Productive.io
Review on G2:
I’m still trying to work my way through the platform. Invoicing and budgets are a bit of a challenge, and you’re unable to email a client directly from the forum, so the you can’t see the communication stream connected to the company they’re with. – Tere Anne R.
Review on Trustpilot:
Great practice & agency management software. To have project management, documentation, time tracking, forward planning, invoicing, forecasting and sales in one solution is fantastic. – Alastair Davies
3. Monday.com
Monday.com is a flexible agency workflow software that helps teams manage tasks, projects, and collaboration in one place.
It offers customizable workflows with Kanban boards, timelines, and automation tools to simplify operations. Agencies can track project progress, assign tasks, and set deadlines while receiving real-time updates.
The platform includes time tracking, document sharing, and integrations with tools like Slack and Google Drive. These features aid in reducing manual work and keeping everything organized.
However, while using Monday.com, we found that setting up detailed workflows takes time, and some features require manual customization.
Compared to SuiteDash, Monday.com lacks built-in financial tools like invoicing and recurring billing.
SuiteDash offers a fully white-labeled client portal and workflow automation, making it better for agencies needing all-in-one management.
If you prioritize deep customization and integrations, Monday.com is a great choice. But if you want a seamless client management experience, SuiteDash may be a better fit.
Key Features of Monday.com
Here are the key features of Monday.com:
- Customizable Workflows and Automation: Set up custom workflows that match your agency’s processes. Automate task assignments, status updates, and notifications to keep projects moving smoothly.
- Kanban, Timeline, and Calendar Views: Visualize project progress using Kanban boards, timelines, or calendars. Easily switch between views to track deadlines and resource allocation.
- Task and Project Management: Break down projects into manageable tasks, assign team members, and set priorities. Get real-time updates to ensure everything stays on track.
- File Sharing and Collaboration: Upload documents, share feedback, and communicate with your team directly within project boards. Keep all project files in one place for easy access.
- Integration with Third-Party Apps: Sync with Slack, Google Drive, Zoom, and 200+ other apps to create a centralized workflow system for your agency.
Pros of Monday.com
- Highly customizable workflows let agencies create tailored project management systems.
- Multiple view options, including Kanban, timeline, and calendar, improve task tracking.
- Automation tools reduce manual work by assigning tasks and updating statuses automatically.
- Integrates with over 200 apps, including Slack, Zoom, and Google Drive, for a seamless workflow.
Cons of Monday.com
- Complex workflows can take time to set up, especially for smaller agencies.
- Lacks built-in invoicing and financial management, requiring third-party integrations for billing.
Pricing
Monday.com offers flexible pricing plans to suit various team requirements:
- Free Plan: Free forever for up to 2 users, with 3 boards, unlimited docs, 200+ templates, and mobile apps—ideal for personal task management.
- Basic Plan: $9 per seat per month (yearly) or $10 per seat per month (monthly), adding unlimited items, 5GB storage, 500 AI credits, and prioritized support for small teams.
- Standard Plan: $12 per seat per month (yearly) or $14 per seat per month (monthly), with timeline & Gantt views, guest access, automations, integrations, and dashboards for up to 5 boards.
- Pro Plan: $19 per seat per month (yearly) or $24 per seat per month (monthly), adding private boards, time tracking, advanced automations (25K actions), and dashboards for 20 boards.
- Enterprise Plan: Custom pricing for large teams, with enterprise-grade security, advanced reporting, multi-level permissions, and dashboards combining 50 boards.
What Users Say About Monday.com
Review on G2:
“Easy to use and set up.” – Cris T.
Review on Product Hunt:
Most of the features and flows are highly customizable, but there were some small issues we couldn’t resolve. All in all, it’s still a great product for remote teams! – Veronika Jelen
4. SuiteDash
SuiteDash simplifies agency workflows by combining project management, CRM, invoicing, and client collaboration in one platform.
You can track leads, manage clients, and organize tasks without switching between multiple tools. The platform lets you create custom client portals, automate workflows, and simplify communication, making collaboration smoother.
Billing and invoicing are fully integrated, allowing you to generate invoices, set up recurring payments, and manage subscriptions. Its white-label capabilities let you brand client portals and streamline communication.
While testing SuiteDash, we found its workflow automation particularly effective. Agencies looking to reduce manual tasks and improve efficiency will find it valuable.
Unlike Productive.io, SuiteDash provides built-in client portals and white-label branding, which Productive.io lacks. It also integrates CRM and invoicing directly, while Productive.io relies on external integrations.
Agencies needing an all-in-one client management system may prefer SuiteDash. But those focused on profitability tracking might find Productive.io more relevant.
Key Features of SuiteDash
SuiteDash is an all-in-one agency workflow software that combines CRM, project management, invoicing, and client collaboration in a single platform.
- White-Label Client Portals: Customize the client experience with branded portals, custom domains, and personalized login pages. Clients can track projects, invoices, and messages in one place.
- CRM and Sales Automation: Manage leads, track sales pipelines, and automate follow-ups. SuiteDash helps agencies nurture prospects and convert them into long-term clients.
- Project and Task Management: Create projects, break them into tasks, and assign them to team members. Use Kanban boards, lists, or calendar views to stay organized.
- Invoicing and Subscription Billing: Generate invoices, process payments, and manage recurring subscriptions. SuiteDash integrates with Stripe, PayPal, and manual bank transfers.
- Secure File Sharing and Collaboration: Upload documents, share files, and collect approvals within the client portal. Version control ensures teams can track changes easily.
Pros of SuiteDash
- White-label customization creates a fully branded client experience.
- Combines CRM, invoicing, and project management in one tool.
- Subscription billing supports agencies with recurring revenue models.
- Secure client portals centralize communication and file sharing.
- Built-in automation helps reduce manual work in sales and project tracking.
Cons of SuiteDash
- The extensive feature set can feel overwhelming for new users.
- Limited third-party integrations
Pricing
SuiteDash offers three pricing plans designed to fit different business needs:
- Start Plan: $19 per month. Includes essential tools like CRM, project management, and invoicing, making it ideal for small teams or freelancers managing client workflows.
- Thrive Plan: $49 per month. Adds automation, advanced workflows, and custom branding options, allowing businesses to simplify operations and create a more personalized client experience.
- Pinnacle Plan: $99 per month Provides full white-labeling, advanced API access, and priority support, making it the best choice for agencies looking for complete customization and seamless third-party integrations.
What Users Say About SuiteDash
Review on G2:
There’s a learning curve to master all its functionalities, and might be a bit much for newcomers. – Mahyar G.
Review on Trustpilot:
This tool is INCREDIBLE. One piece of software to run your entire company – and all the automations save you massive time.
I can’t recommend SuiteDash enough for any small business. You’d have to buy a half dozen other tools to replace it and spend way more money on them – and they wouldn’t play together nearly as nicely either. – Steve Revere
5. Scoro
Scoro is an agency workflow software that combines project management, CRM, invoicing, and financial tracking.
With real-time dashboards and automated reporting, you can track revenue, profitability, and efficiency without switching tools.
The platform includes custom workflows, time tracking, Gantt charts, and budget planning, making it ideal for agencies needing detailed financial oversight.
However, while using Scoro, we found that its interface requires extensive setup and can be complex for teams that need a straightforward workflow solution.
Compared to Agency Handy, Scoro lacks flexible client collaboration tools.
Agency Handy provides a fully branded client portal with integrated messaging, file sharing, and order tracking, ensuring a smooth experience for both agencies and clients.
If your priority is financial forecasting, Scoro is a strong option. But for an all-in-one workflow system with seamless client engagement, Agency Handy is the best agency workflow software.
Key Features of Scoro
Let’s explore the key features of Scoro:
- Advanced Financial and Budget Tracking: Monitor project budgets, profitability, and overall expenses to keep financials under control. Its budgeting tools allow agencies to allocate resources efficiently and prevent overspending.
- Built-In CRM and Client Management: Store client details, track communication history, and manage sales pipelines within Scoro. This helps agencies maintain strong client relationships.
- Time Tracking and Automated Billing: Log hours spent on different projects and automatically generate invoices based on tracked time. This ensures clients are billed accurately without needing to track hours manually.
- Powerful Reporting and Analytics: Gain real-time insights into project performance, team efficiency, and financial trends. The platform helps agencies make data-driven decisions to optimize operations.
Pros of Scoro
- Combines project management with financial tracking for a complete agency solution.
- Detailed reporting and analytics help agencies track profitability and performance.
- Built-in CRM allows seamless client communication and lead management.
- Automated invoicing and billing ensure accurate financial processing for projects.
- Time tracking integrates directly with projects for accurate resource management.
Cons of Scoro
- Steep learning curve due to its extensive features and complex interface.
- Higher pricing compared to other workflow tools, making it less accessible for small agencies.
Pricing
Scoro presents several pricing options to serve diverse organizational needs:
- Essential Plan: $28 per user per month. Includes project management, billing, and calendar features.
- Standard Plan: $42 per user per month. Adds detailed financial reports, task management, and CRM.
- Pro Plan: $71 per user per month. Offers advanced project management, budgeting, and forecasting tools.
- Ultimate Plan: Custom pricing. Provides comprehensive business management features tailored to large teams.
What Users Say About Scoro
Review on G2:
I love the simplicity of Scoro. It has a very neat and uncluttered design and it interconnects with other apps such as Slack and Google Calendar. But it is sometimes slow, particularly when opening a project with a lot of details. – Vikash S.
Review on Trustpilot:
The program is really for any project manager that wants to have everything in one place, but the customer service is bad! – Cecilia Fernandez
Key Features to Look for in Agency Workflow Software
Here are the most important features to look for when choosing the best agency management tool:
Client and Project Management
Keeping track of clients and projects shouldn’t feel like a struggle. A good workflow tool lets you store client details, manage leads, and organize projects all in one place.
You should be able to track orders, set deadlines, and automate tasks so you don’t waste time on repetitive work.
A built-in client database also helps you monitor past interactions, invoices, and project history without switching between different tools.
Task Automation and Custom Workflows
Manually assigning tasks and following up on deadlines takes up too much time. A better way is to use automated task assignments, deadline reminders, and workflow templates to keep everything moving.
Look for software that includes Kanban boards or task lists so you can see progress at a glance and make quick adjustments when needed.
If your agency handles multiple services, having custom workflows will support you to stay organized.
Invoicing and Payment Processing
You shouldn’t have to chase clients for payments. A strong agency workflow tool will automate invoicing, support multiple payment gateways like Stripe or PayPal, and handle recurring billing for subscriptions.
If your agency offers ongoing services, having automated payment reminders will save you from following up manually.
Team and Client Collaboration
Clear communication makes everything easier. A good platform should let your team and clients work together without back-and-forth emails.
Features like file sharing, project approvals, and built-in ticketing systems allow clients to review progress, leave feedback, and submit support requests in one place.
Reporting and Performance Insights
Knowing how your agency is performing helps you improve. A great workflow tool should track revenue, project progress, and team performance so you can see what’s working and where you need to adjust.
If your software includes real-time reporting and visual dashboards, it’s much easier to make informed decisions and optimize your agency’s workflow.
So, What’s The Best Agency Workflow Software?
After testing different tools, Agency Handy stands out as the best choice.
It helps you manage projects, track tasks, handle invoicing, and collaborate with clients in one place. You do not have to switch between multiple apps to get work done.
With client portals, task automation, and real-time updates, you stay organized and on track. Invoicing and payments happen automatically, so you get paid on time without extra effort.
A big advantage is reliable customer support. You get support when you need it, without long wait times. You can also use it for free with no time limits.
If you need visual task tracking, Monday.com is a good option. If financial tracking is your focus, Productive.io might work. But if you want a complete workflow system, Agency Handy is the best choice.
Conclusion
Finding the right agency workflow software can make a huge difference in how smoothly you manage clients, projects, and tasks.
The best tools help you stay organized, automate work, and improve collaboration, so you can focus on delivering great results instead of dealing with scattered processes.
Each software on this list has its strengths, whether you need task automation, invoicing, or project tracking.
Pick the software that matches your workflow and business needs. The right choice will make it easier for you to work smarter and stay organized.
FAQs
Does agency workflow software support remote team collaboration?
Yes, many platforms include real-time collaboration, task assignments, file sharing, and client portals to help remote teams stay connected and organized.
How does marketing agency software improve workflow efficiency?
It automates repetitive tasks, organizes projects, and keeps client communication in one place. Instead of using multiple tools, you can track leads, assign tasks, manage orders, and send invoices seamlessly.
How does agency workflow software help reduce miscommunication?
It keeps all client interactions, tasks, and approvals in one system, so there’s no need to rely on scattered emails or missed messages. With a centralized dashboard, team members and clients can access real-time updates.
Are there any agency workflow software free to use?
Yes, several agency workflow software options offer free plans. These typically include basic task management, client collaboration, and invoicing features. However, most free versions come with limitations, such as restricted users, storage, or integrations.
